Ifunds welcomes KNGF Geleidehonden as a new customer
We are proud to share that KNGF Geleidehonden has chosen Ifunds as its partner in digital transformation. Together, we have taken an important step toward a future‑proof CRM and fundraising platform within the Microsoft ecosystem.
One integrated solution for all relationships
KNGF has successfully transitioned to a fully integrated environment where Microsoft Dynamics Customer Insights – Journeys and Ifunds Engage 365 Fundraising work seamlessly together. This enables KNGF to manage all relationships—clients, foster families, volunteers, donors, and partners—from one central platform.
This results in:
- a complete 360‑degree customer view
- improved data quality and more efficient processes
- more relevant and personalized communication
- a foundation ready for future growth
The role of Ifunds
As implementation partner, Ifunds:
- implemented and configured Engage 365 Fundraising
- delivered integrations between CRM, fundraising, and operational systems
- worked closely with KNGF and BusinessBase to harmonize processes
- advised on best practices for relationship management, data modeling, and digital journeys
Our solution supports KNGF across fundraising, donor management, campaigns, donations, and reporting—fully within the Microsoft platform.
Strong collaboration
This project was realized through close collaboration between KNGF, Ifunds, and BusinessBase. By combining expertise, a solid and future‑oriented environment is now in place to support KNGF’s mission: helping as many people with disabilities as possible with a professionally trained guide dog.
Proud of the trust
We are honored that KNGF chose Ifunds and look forward to further developing this partnership. Together, we are building a platform that enables innovation, impact, and growth.
Ifunds – Empowering Social Impact
